Frequently Asked Questions
Everything you need to know about our professional development courses
How do I enroll in a course?
To enroll, fill out the contact form with your details and preferred course. Our
team will reach out to confirm availability, discuss any specific requirements and guide you through the
payment and scheduling process.
Can I customize a training program for my team?
To enroll in one of our professional development courses, simply visit the Fascent
portal on fascento.com, select your desired program, and complete the online registration form. Once
your submission is received, our team will email you a confirmation and any preparatory materials you
need prior to the start date.
Can I attend classes remotely or do I need to participate on site?
Most of our courses are designed to be fully accessible online via live video
sessions and interactive virtual workshops. For those programs that include hands-on labs or networking
events, you may be invited to our learning centre at Avenue de Chillon 21, 1820 Veytaux, Switzerland,
following current health guidelines.
What level of prior knowledge is required?
Each course listing on fascento.com clearly states recommended prerequisites. We
offer introductory modules for beginners and advanced sessions for professionals seeking to refine
specific competencies. Feel free to contact our support team if you are unsure which level best suits
your background.
How long do the courses typically last?
Course durations vary by topic, ranging from intensive one-day workshops to
multi-week programs. On average, our certificate series run between four and eight weeks, with a
combination of live sessions and self-paced assignments to accommodate busy schedules.
Are there any group discounts available?
Yes, Fascent offers special rates for teams of three or more enrolling in the same
course. Group registrations can be handled through our corporate liaison team. Please reach out at
+41767042907 or via the contact form on fascento.com for a customised quote.
Do you provide course completion documentation?
Upon successful completion of each program, participants receive a branded
certificate from Fascent, acknowledging their enhanced skill set. This documentation can be used for
professional set of items or continuing education records.
How can I get support if I encounter technical issues?
Our dedicated customer success team is available Monday through Friday to assist
with any platform or access concerns. You can reach us at +41767042907 or via live chat on our website
during office hours.